Returning Service Members - VA Northeast Ohio Healthcare System
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VA Northeast Ohio Healthcare System

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Returning Service Members

We are grateful to the men and women who risk their lives to fight terrorism in Afghanistan, Iraq, and many other places around the world.

If you have served in Operation Enduring Freedom, Operation Iraqi Freedom, or Operation New Dawn, please contact us with any inquiries about our health care services

Operation Enduring Freedom / Operation Iraqi Freedom Care Management Program

We have a special program designed to assist you as you transition to and receive services from the Louis Stokes Cleveland VA Medical Center. For any questions or concerns please contact any of our OIF/OEF/OND Contats listed on this page.

Enhanced Benefits for OEF/OIF Veterans:

  • Five years cost-free heathcare for conditions possibly related to your deployment including all services such as:
    • Doctor visits
    • Specialty care including Mental Health, Orthopedics, Neurology, Audiology & Dermatology
    • Women’s Health
    • Nurse visits
    • Medications
    • Physical & occupational therapy
    • Surgery
    • Vocational rehabilitation
    • and more ...
  • No formal service connected disability or proof of injury required for free care
  • Dental exam, cleaning and any reasonably necessary dental care if not received with 90 days of separation AND requested from VA within 180 days of separation from active duty.


Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


Patricia Hall MSN, PMHCNS-BC
OIF/OEF/OND Program Manager
216-739-7000 Ext. 40009

Cricket Gruneisen
Lead Transition Advocate
Cleveland VA Medical Center

Tina Loughman
OEF/OIF/OND Transition Patient Advocate
216-701-7306 Ext. (m)

Bill Dye
OEF/OIF/OND Transition Patient Advocate
330-962-9887 Ext. (m)

Elizabeth Treiber, NP
Polytrauma Coordinator
Cleveland VA Medical Center
216-791-3800 Ext. 61148