Contact the VA Northeast Ohio Healthcare System - VA Northeast Ohio Healthcare System
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VA Northeast Ohio Healthcare System

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Contact the VA Northeast Ohio Healthcare System

VA Northeast Ohio Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Contacting a Patient

If you come to visit a patient at the Louis Stokes Cleveland VA Medical Center, please see Visitor Information for directions. At the Cleveland VA, you may park in the patient and visitor parking garage adjacent to the facility. Please note handicap parking is available but you must properly display a valid handicap placard or have handicap license plates. We have a 24/7 visitation policy.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient name
Patient location
c/o Louis Stokes Cleveland VA Medical Center
10701 East Boulevard
Cleveland, OH 44106

To find a patient's location or their phone number, dial Patient Information at (216) 791-3800 ext. 64444.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.

  • Anywhere from within Ohio:
    Toll-free 1-888-838-6446 (1-888-VET-OHIO)
    If you wish to speak to a nurse, just ask.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our Customer Service page.

Former Prisoner of War Advocate

If you are a Former Prisoner of War, please contact our Former Prisoner of War Advocate.

Compensation and Pension

To obtain information about compensation and pension, please visit the Veterans Benefits Administration.

Release of Information

If you need to obtain information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at (216) 791-3800 ext. 63012 or email Chief of External Affairs Kristen Parker at


To report problems with this Website, please contact the Webmaster:


Information Desk
216-791-3800 Ext. 64444

Pharmacy & Medication
216-791-3800 Ext. Press 1

216-791-3800 Ext. Press 2

216-791-3800 Ext. Press 3

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Cleveland VA Medical Center