VA Northeast Ohio Healthcare System
Contact the VA Northeast Ohio Healthcare System
VA Northeast Ohio Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Contacting a Patient
If you come to visit a patient at the Louis Stokes Cleveland VA Medical Center, please see Visitor Information for directions. At the Cleveland VA, you may park in the patient and visitor parking garage adjacent to the facility. Please note handicap parking is available but you must properly display a valid handicap placard or have handicap license plates. We have a 24/7 visitation policy.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
c/o Louis Stokes Cleveland VA Medical Center
10701 East Boulevard
Cleveland, OH 44106
To find a patient's location or their phone number, dial Patient Information at (216) 791-3800 ext. 4444.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
- Anywhere from within Ohio:
Toll-free 1-888-838-6446 (1-888-VET-OHIO)
If you wish to speak to a nurse, just ask.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our Customer Service page.
Former Prisoner of War Advocate
If you are a Former Prisoner of War, please contact our Former Prisoner of War Advocate.
Compensation and Pension
To obtain information about compensation and pension, please visit the Veterans Benefits Administration.
Release of Information
If you need to obtain information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Public Affairs Office at (216) 791-3800 ext. 3012 or email Chief of External Affairs Kristen Parker at Kristen.Parker@va.gov.
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